Level of technical skill is highly advanced. Highly complex and technical resolution of IT systems designs and maintenance. Builds and/or customizes programs based on client needs within Student Affairs. ![]() Designs, creates, and implements problem resolutions. Support may require extensive problem diagnostics for resolution. Provides technical, advanced and highly complex phone support on multiple client software, including Windows operating systems, Office Suites, virus protection, email and browser clients. Identifies, analyzes, tests and recommends software solutions and resolves complex software issues pertaining to supported software. ![]() Provides leadership and consultation to EUCSIII team members and provides Student Life HD management when needed. This position is the direct supervisor for SLTS student employees and assists SLTS manager in the day to day running SLTS. ![]() Position requires project management, support, and advice to on and off campus departments to include resolution of client problems, configurations and building program solutions including network, software and hardware assists in training sessions for all SL Departments and develops proposals for IT projects. This position is located at the UF/Student Life Technology Services Help Desk for all computer and communications related support for Student Life on-campus, in residence halls, and off-campus.
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